Sounds Awesome when used as surround for my Beam 2nd Gen
Ordered them during the CNY sale and got them pretty quick. They arrived nicely packed and the speakers were easy to setup and it sounded really good as a surround setup with my beam. Looking forward to add on the bass module later on.
We look forward to your additional of the Sonos Sub as well!! Good things come in pair for Chinese New Year, and Sonos One SL are definitely one of them!
Simple and Elegant with an Excellent Customer Service
This is my long overdue review for the Sonos Arc, Sub as well as the One SL Pair for my Sony smart TV set up.
Let me start my review by saying this, TC Acoustic have one of the best customer service team I've met in a very long time. Not only they are very prompt with their replies to my queries, but they are very patient as well (looking back at the conversations, I've asked several stupid questions). I bought my system from 2 channels, Lazada and off their website.
Their customer service team is really helpful in helping customer solving problem and meeting the customer's needs. When I wanted to placed the order for my Arc on Lazada there has been a minor hiccup there. But the issue was quickly resolved by the team. And I got my Arc 1 month ahead of the expected delivery date.
I bought the Sub and One SL Pair through their website and it was a simple shopping experience of placing the order and wait for the Sub and One SL Pair to arrive.
The setup process of this Sonos system is extremely simple and easy. All I have to do is to connect all the system to power and connect them to my wifi network using the Sonos iPhone app and I am ready to enjoy the system.
The sound quality is good with the standalone Arc, but the sound quality is elevated with the addition of the Sub and One SL Pair, giving me a nice movie experience at my own home especially now that all local cinemas are not allowed to operate.
Would I recommend the system and TC Acoustic? It is a solid YES! Good brand and backed with a solid customer service team, this made the shopping experience and owning a Sonos speaker system an enjoyable experience. Good job!
Hi Jason! Your review puts a smile on our face. Thank you for being so generous and kind with your words. The feeling is mutual, we love having you as our customer too! We can't wait to speak to you again!
Review on product
Sound system is great but I have yet to receive my sub to experience the full effects of the speaker .
Hello John!! Thank you for the review and we are excited for you to experience the Sonos Sub!
Speakers and Service Staff
The speakers quality are great
The service level of your showroom staff Mr How was excellent. He has very good follow up and will regularly update on the status without asking
Thanks for visiting our flagship store @ Adelphi! So happy you had a great experience with our staff. We look forward to serve you again :)