This is my long overdue review for the Sonos Arc, Sub as well as the One SL Pair for my Sony smart TV set up.
Let me start my review by saying this, TC Acoustic have one of the best customer service team I've met in a very long time. Not only they are very prompt with their replies to my queries, but they are very patient as well (looking back at the conversations, I've asked several stupid questions). I bought my system from 2 channels, Lazada and off their website.
Their customer service team is really helpful in helping customer solving problem and meeting the customer's needs. When I wanted to placed the order for my Arc on Lazada there has been a minor hiccup there. But the issue was quickly resolved by the team. And I got my Arc 1 month ahead of the expected delivery date.
I bought the Sub and One SL Pair through their website and it was a simple shopping experience of placing the order and wait for the Sub and One SL Pair to arrive.
The setup process of this Sonos system is extremely simple and easy. All I have to do is to connect all the system to power and connect them to my wifi network using the Sonos iPhone app and I am ready to enjoy the system.
The sound quality is good with the standalone Arc, but the sound quality is elevated with the addition of the Sub and One SL Pair, giving me a nice movie experience at my own home especially now that all local cinemas are not allowed to operate.
Would I recommend the system and TC Acoustic? It is a solid YES! Good brand and backed with a solid customer service team, this made the shopping experience and owning a Sonos speaker system an enjoyable experience. Good job!
