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Product Support & Warranty Claim

Have a faulty product, find difficulty in setting up, or want to connect with a specialist for advice?






  • Live Chat

    Talk to us over live chat!
    We're available from Mon - Sun, 10am - 8pm.

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  • Phone Concierge

    You can reach us between 11am - 7pm daily
    Hotline: +852 5801 0065

    Call us



  • Service concierge

    Book a time to speak with a specialist for any troubleshooting enquiries.

    Book an appointment

  • Email

    Drop us an e-mail and we'll get back to you within 24 hours!

    Email us